Returns & Withdrawal

14-day right of withdrawalNo reason neededRefund within 14 days

Withdraw from your purchase

Changed your mind? You have 14 days to withdraw — it's simple and free to start. Here's exactly what happens next.

How it works

1

Submit your withdrawal

Fill in the short form below.

2

Get confirmation

We email you a timestamped confirmation.

3

Send the items back

Repack and return using our instructions.

4

Receive your refund

Money back within 14 days of receipt.

What withdrawal means

14 days from delivery

The clock starts the day you receive the goods.

No justification needed

You don't have to give a reason.

You arrange the return

Return shipping is usually paid by you.

Some items are exempt

Custom-cut panels made to your size can't be withdrawn.

Submit your withdrawal

Submit your withdrawal declaration here. This counts as a valid, legal withdrawal.

Full name

Order number

Email

What do you want to withdraw?

Reason (optional)

Add photos — e.g. transport damage (optional)

Did the item or packaging arrive damaged in transit? Please attach photos of the damage — it lets us handle your case faster. Up to 5 · JPG, PNG or WEBP.

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